Frequently Asked Questions
CUSTOMER SERVICE

Q.Who do I call with any other questions I may have?

Q.What are the hours of operations for your Customer Service Center?

GENERAL

Q.How do I apply for a loan?

Q.What are the application fees associated with applying for an autoloan with J. J. Best Banc & Co.?

Q.How do you offer such low rates?

Q.How do I determine whether or not I am eligible?

Q.How long is my approval and interest rate good for?

Q.What if I have bad credit or bankruptcy?

Q.Why should I use J. J. Best Banc & Co.

Q.Can I refinance an existing loan?

Q.From what places can I purchase my vehicle?

Q.What do you need from me to process my loan?

Q.Do you have any sort of warranty?

Q.How do you protect my privacy?

Q.Do I have to have the car appraised?

Q.What is a simple interest loan?

LOAN

Q.How much do I need for a down payment?

Q.How large of a loan should I get approved for?

Q.What terms do you offer?

Q.What rates can I expect?

Q.How do I know when my new payment will be?

Q.Are there any pre-payment penalties on my loan?

Q.Can I go back and change the loan amount?

PAYMENT

Q.Is there a grace period for payment?

Q.Will I recieve a coupon book?

Q.Where do I send my payments?

Q.Can I change the payment due date?

Q.What about electronic payments?

Q.Where can I find the payoff figure for my loan?

Q.What are the fees for late or missed payments?

TITLE/REGISTRATION/INSURANCE

Q.Do I need insurance to receive the loan proceeds?

Q.How do I register a new title?

J. J. Best Banc & Co. - 1952 MG